Troubleshooting common issues

Having trouble with your whitening strips? Here are solutions to the most common issues.

Problem: Strips keep sliding or won't adhere properly.

Solutions:

• Make sure teeth are completely dry before applying—use a tissue to dry them
• Brush teeth without toothpaste 30 minutes before (toothpaste can leave a film)
• Don't use mouthwash before application
• Press firmly along the gum line and smooth out all bubbles
• Avoid talking or moving your mouth excessively right after applying

Problem: Some teeth look whiter than others.

Solutions:

• Ensure the strip covers all visible teeth evenly
• Press out any air bubbles that prevent gel contact
• Make sure strips extend to cover canines (the pointed teeth)
• Some teeth may have deeper stains that require more treatments
• Teeth with dental work (crowns, veneers) won't whiten—this is normal

Problem: Gums feel sore or irritated after use.

Solutions:

• Apply strips slightly below the gum line, not touching gums
• Fold excess strip behind teeth, not over gums
• Rinse mouth thoroughly after removing strips
• Use a soft-bristled toothbrush
• Take a day off between treatments if irritation continues

Problem: Temporary white spots appear on teeth.

Solutions:

• This is normal and temporary—spots disappear within an hour
• It's caused by temporary dehydration of the tooth surface
• Keeping mouth closed during treatment can help
• Rinse with water after removing strips
• If spots persist beyond 24 hours, consult your dentist

Problem: Don't like the taste of the whitening gel.

Solutions:

• Our coconut oil formula has a mild taste most people find pleasant
• Avoid swallowing saliva during treatment—spit as needed
• Rinse thoroughly after removing strips
• The taste sensation decreases after a few treatments as you get used to it